Dispatch Schedule
Orders are shipped twice a week. We do not dispatch on weekends.
If you have a specific delivery deadline, please contact us—we’ll do our best to meet it.

Shipping Times
The estimated delivery times listed on our website (e.g., “three days”) refer to the transit time after your order has been shipped.
This countdown begins the moment you receive your shipping confirmation and tracking number—not at the time of purchase.

Destinations
We offer worldwide shipping. All garments are shipped from Germany.

Carriers

• International: DHL Express. Delivery is typically next-day within the EU and 3–5 days worldwide.
  If your address is outside of DHL Express’s service area, we’ll contact you to arrange an alternative method. Additional fees may apply.

• Within Germany: DHL Paket.

Tracking
All parcels are shipped with tracking.
You’ll receive an email confirmation with your tracking number once the parcel has been dispatched.
We monitor all shipments and provide assistance where possible, though some issues may need to be resolved with the local carrier.

Shipping Costs

• Orders over €350 ship free of charge.

• Domestic shipping within Germany is always free.

Import Duties & Taxes
Import costs may apply and vary depending on your country. These fees are the responsibility of the buyer.

Uncollected Parcels
Buyers are responsible for any costs incurred due to uncollected parcels, including return shipping and storage fees.